Reshma Mansukhani serves as the Senior Director of Business Intelligence Operations at Sirius XM Radio Inc., where she leverages over two decades of IT experience to drive operational excellence and enhance the quality of technology solutions across the organization. In her current role, Reshma is...
Reshma Mansukhani serves as the Senior Director of Business Intelligence Operations at Sirius XM Radio Inc., where she leverages over two decades of IT experience to drive operational excellence and enhance the quality of technology solutions across the organization. In her current role, Reshma is instrumental in crafting and implementing a robust technology operations strategy tailored for the Enterprise Business Intelligence and Marketing Solutions group. Her leadership is pivotal in managing a diverse portfolio that encompasses Incident and Problem Management, Change Control, Quality Assurance, and Disaster Recovery operations, ensuring that Sirius XM maintains its competitive edge in the dynamic media landscape.
Reshma's expertise in QA Management and Change Management is particularly vital as she navigates the complexities of the Software Development Life Cycle (SDLC), ensuring that every product released to production meets the highest standards of quality and reliability. She is a process champion, dedicated to continuous improvement and operational efficiency, which is reflected in her successful management of system, data, and process monitoring initiatives. Her strategic oversight of BI Asset Management and Production Operations not only mitigates risks but also enhances the overall performance of the organization.
In addition to her technical acumen, Reshma excels in fostering collaboration within managed services and outsourcing environments, driving teams toward shared goals while maintaining a focus on customer satisfaction. Her commitment to disaster recovery management and operational excellence positions her as a key player in Sirius XM's mission to deliver innovative and reliable services to its audience. Through her visionary leadership, Reshma continues to shape the future of business intelligence operations, ensuring that Sirius XM remains at the forefront of the industry.
