As a Senior Program Manager at Amazon, Regis B. plays a pivotal role in overseeing the functional aspects of supermarket HVAC and refrigeration systems for Amazon Fresh Grocery and Amazon Go Stores across North America. With an impressive background spanning over 25 years in HVAC...
As a Senior Program Manager at Amazon, Regis B. plays a pivotal role in overseeing the functional aspects of supermarket HVAC and refrigeration systems for Amazon Fresh Grocery and Amazon Go Stores across North America. With an impressive background spanning over 25 years in HVAC and refrigeration service and operations, Regis combines technical expertise with strategic oversight to ensure optimal equipment performance and reliability. His responsibilities include managing preventive maintenance programs, conducting thorough inspections, and implementing effective troubleshooting strategies to resolve root causes of refrigeration system issues.
Regis is adept at fostering strong relationships with business partners at all levels, from upper management to external vendors and service providers. His exceptional communication skills facilitate seamless collaboration and ensure that all stakeholders are aligned on project goals and timelines. One of his key projects involves the integration of advanced monitoring technologies to enhance real-time data analysis, which significantly improves equipment uptime and operational efficiency.
In addition to his technical acumen, Regis excels in customer relationship management (CRM) and business development, leveraging his analytical skills to drive continuous improvement initiatives. His leadership in team management not only enhances service delivery but also cultivates a culture of excellence within his team. With a keen eye for detail and a commitment to high-quality maintenance, Regis B. is dedicated to advancing Amazon's mission of delivering exceptional grocery experiences while maintaining the highest standards in refrigeration system reliability.
