Regan Shield serves as a pivotal Partner Delivery Manager at Eightfold, where he is instrumental in overseeing the successful implementation of partner projects across a diverse global customer base. With a robust background in delivering Software as a Service (SaaS) solutions, Regan brings a wealth...
Regan Shield serves as a pivotal Partner Delivery Manager at Eightfold, where he is instrumental in overseeing the successful implementation of partner projects across a diverse global customer base. With a robust background in delivering Software as a Service (SaaS) solutions, Regan brings a wealth of experience from various industries, including both public and private sectors. His current role involves managing a portfolio of over 10 delivery partners, which range from boutique firms to large global system integrators. This breadth of experience allows Regan to leverage his skills in capacity building, customer relationship management, and data analysis to ensure that each project is executed seamlessly.
One of Regan's key contributions has been the design and implementation of a comprehensive delivery assurance program. This initiative has played a crucial role in mitigating risks across more than 35 active partner projects, ensuring that timelines and deliverables are consistently met. His critical thinking and communication skills enable him to navigate complex project landscapes, fostering collaboration among teams and enhancing customer experience management. Regan's leadership not only drives project success but also cultivates strong relationships with partners, positioning Eightfold as a trusted leader in the industry.
In addition to his delivery-focused responsibilities, Regan is actively involved in business development efforts, helping to expand Eightfold's reach and influence in the market. His commitment to excellence and continuous improvement makes him a valuable asset to the organization, as he works to elevate the standard of partner implementations and drive innovation within the SaaS landscape.
