As the Senior Director of GlobalView Americas Client Services at ADP, Rebecca Bath exemplifies a results-driven leader with a proven track record in managing complex implementations and operations for global Fortune 100 clients. With a keen focus on strategic initiatives, Rebecca has successfully directed a...
As the Senior Director of GlobalView Americas Client Services at ADP, Rebecca Bath exemplifies a results-driven leader with a proven track record in managing complex implementations and operations for global Fortune 100 clients. With a keen focus on strategic initiatives, Rebecca has successfully directed a $200 million annual operation, showcasing her expertise in outsourcing and business transformation. Her leadership is characterized by a collaborative approach, where she leads a diverse national and international team dedicated to delivering timely and accurate payroll solutions.
Rebecca's commitment to client satisfaction is evident in her strategic partnerships with internal teams, which have resulted in a remarkable 50 basis points improvement in client satisfaction and an impressive 97% client retention rate. She understands that the key to success lies in fostering a culture of inclusion, diversity, and engagement among her associates, ensuring that every team member feels valued and empowered to contribute to the organization's goals. This focus on talent management not only enhances team performance but also drives innovation within the payroll operations sector.
In addition to her operational achievements, Rebecca is passionate about empowering women in leadership roles, actively engaging in initiatives that promote gender diversity within the workplace. Her skills in process improvement, CRM, and ERP systems further bolster her ability to implement effective strategies that enhance client experiences and streamline operations. As a catalyst for positive change, Rebecca Bath continues to shape the future of payroll services at ADP, driving success for both clients and associates alike.
