Rayana Speller is a dynamic Senior Customer Success Manager at Seismic, where she leverages over a decade of experience in client services and customer support to enhance the customer experience for enterprise-level accounts. As a Seismic Certified Administrator, Rayana possesses a deep understanding of the...
Rayana Speller is a dynamic Senior Customer Success Manager at Seismic, where she leverages over a decade of experience in client services and customer support to enhance the customer experience for enterprise-level accounts. As a Seismic Certified Administrator, Rayana possesses a deep understanding of the platform's capabilities, allowing her to deliver tailored solutions that meet the unique needs of her clients. Her expertise in customer relationship management (CRM) and consultative selling has been instrumental in fostering long-term partnerships, ensuring that clients not only achieve their sales enablement goals but also derive maximum value from their investment in Seismic.
In addition to her role in customer success, Rayana is a passionate advocate for diversity, equity, and inclusion (DEI) within the workplace. As a Global Diversity, Equity, and Inclusion Council Member and Co-Chair of the Multi-Cultural Group at Seismic, she plays a pivotal role in shaping the company’s DEI initiatives. Rayana leads key projects aimed at promoting a more inclusive culture, where diverse voices are heard and valued. Her public speaking skills and commitment to nonprofit organizations further amplify her impact, as she actively engages with both internal teams and external communities to raise awareness about the importance of diversity in the tech industry.
Rayana’s multifaceted skill set, which includes solution selling, contract negotiation, and RFP generation, complements her dedication to customer-focused service. By combining her customer success expertise with her DEI initiatives, she is not only enhancing the client experience but also driving meaningful change within Seismic and the broader industry. Through her leadership, Rayana is helping to create a more equitable environment that empowers individuals from all backgrounds to thrive.
