Ray Casey is a seasoned Digital Transformation Consultant at Sorrento Valley Smiles, where he harnesses over 25 years of diverse experience in IT operations, strategy consulting, technical architecture, and enterprise infrastructure. His expertise is particularly focused on helping multi-clinic dental practices and Dental Service Organizations...
Ray Casey is a seasoned Digital Transformation Consultant at Sorrento Valley Smiles, where he harnesses over 25 years of diverse experience in IT operations, strategy consulting, technical architecture, and enterprise infrastructure. His expertise is particularly focused on helping multi-clinic dental practices and Dental Service Organizations (DSOs) streamline their business processes, elevate customer experiences, and boost productivity through innovative digital solutions.
Currently, Ray is spearheading a comprehensive digital transformation initiative for a cosmetic dentistry practice that specializes in CEREC same-day restorations. Over the course of a 14-month project, he has successfully reengineered both clinical and operational Standard Operating Procedures (SOPs) utilizing open-source technologies and industry best practices. This transformation has yielded impressive results, including a 40% increase in net production and a 25% increase in net revenue.
Ray’s skill set is extensive, encompassing integration, CRM, business process improvement, and project implementation. His proficiency in Microsoft Dynamics and the Power Platform allows him to create tailored solutions that meet the unique needs of dental practices. Additionally, he leverages artificial intelligence for business optimization and data engineering to drive informed decision-making. As a leader and coach, Ray is dedicated to empowering teams to embrace digital tools and methodologies, ensuring sustainable growth and enhanced operational efficiency in the ever-evolving dental industry. His commitment to excellence and innovation positions him as a pivotal figure in the digital transformation landscape for dental practices.
