Ravi Shankar serves as the Executive Director of Global Customer Program Strategy at Johnson Controls, where he plays a pivotal role in shaping the company’s strategic growth initiatives within the Building Technologies & Solutions (BT&S) division. With a robust background in quality management, product development,...
Ravi Shankar serves as the Executive Director of Global Customer Program Strategy at Johnson Controls, where he plays a pivotal role in shaping the company’s strategic growth initiatives within the Building Technologies & Solutions (BT&S) division. With a robust background in quality management, product development, and business transformation, Ravi is adept at aligning customer engagement strategies with organizational goals. His current focus is on developing a comprehensive global customer enablement roadmap that enhances the Ease of Doing Business (EODB) program. This initiative is critical for ensuring that Johnson Controls remains agile and responsive to the evolving needs of its customers while leveraging technology and process improvements to drive operational excellence.
Ravi's expertise in Six Sigma and Advanced Product Quality Planning (APQP) allows him to implement data-driven methodologies that enhance product reliability and customer satisfaction. He is skilled in negotiation and leadership, fostering cross-functional collaboration to ensure that business processes are not only efficient but also aligned with strategic objectives. By continuously evaluating business goals against necessary technological solutions, Ravi ensures that Johnson Controls can navigate the complexities of the modern marketplace effectively. His commitment to quality and process engineering underpins his approach to problem-solving and change management, making him a versatile leader capable of driving significant transformation within the organization. As he leads key projects that enhance customer engagement and operational efficiency, Ravi Shankar exemplifies the strategic vision necessary to propel Johnson Controls into the future.
