Ravi Gupta is a seasoned Senior Product Manager at Booking.com, where he plays a pivotal role in scaling the Flights product and enhancing the post-booking experience for flight customers. With over 12 years of experience in the technology sector, Ravi combines his MBA background with...
Ravi Gupta is a seasoned Senior Product Manager at Booking.com, where he plays a pivotal role in scaling the Flights product and enhancing the post-booking experience for flight customers. With over 12 years of experience in the technology sector, Ravi combines his MBA background with a deep understanding of consumer behavior to drive impactful product strategies. His expertise lies in leading cross-functional global teams, where he effectively prioritizes product needs and develops comprehensive roadmaps that align with business objectives.
At Booking.com, Ravi is currently spearheading key projects aimed at optimizing the customer journey for flight bookings. By leveraging his skills in CRM and consulting, he ensures that the user experience is seamless and intuitive, addressing customer pain points and enhancing satisfaction. His proficiency in tools like Atlassian JIRA allows him to manage complex workflows and facilitate agile product development, ensuring timely delivery of features that resonate with users.
Ravi's approach to product management is characterized by a strong focus on data-driven decision-making and collaboration. He actively engages with stakeholders to define features that not only meet market demands but also elevate the overall customer experience. Through his leadership, Ravi fosters an environment of innovation and accountability, empowering his team to explore new ideas and solutions. As he continues to drive the evolution of the Flights product at Booking.com, Ravi remains committed to delivering exceptional value to customers and positioning the company as a leader in the travel industry.
