Rashonda Poteat is a dedicated Operations Manager at Frontier Airlines, bringing nearly a decade of experience in flight operations and customer service to her role. With a strong foundation in managing day-to-day operations, Rashonda is responsible for overseeing critical areas such as scheduling, staffing, and...
Rashonda Poteat is a dedicated Operations Manager at Frontier Airlines, bringing nearly a decade of experience in flight operations and customer service to her role. With a strong foundation in managing day-to-day operations, Rashonda is responsible for overseeing critical areas such as scheduling, staffing, and budget management, ensuring that daily operations run smoothly and efficiently. Her expertise in operations management is complemented by her keen ability to prioritize tasks and manage time effectively, which has been instrumental in limiting overtime and optimizing resource allocation.
In her current position, Rashonda supervises multiple departments, including the ticket counter, gate, and ramp operations, where she leads a team of supervisors and frontline staff. Her leadership style fosters teamwork and open communication, enabling her team to deliver exceptional customer service while maintaining high operational standards. Rashonda's problem-solving skills are vital in addressing any challenges that arise, ensuring that both passengers and crew members have a seamless travel experience.
Recognized for her perfect attendance and commitment to excellence, Rashonda is eager to continue her professional growth within Frontier Airlines. She is particularly passionate about leveraging her skills in airport management and operations administration to enhance operational efficiency and customer satisfaction. With a strong proficiency in tools like Microsoft Excel, Rashonda is adept at analyzing data to inform strategic decisions, further solidifying her role as a key player in the airline's operational success.
