Rajesh Araveeti is a seasoned Program Manager at Wipro, specializing in Service Delivery for Cross Functional Services and Digital Workplace Services. With over a decade of experience in IT Service Management, Rajesh has honed his expertise in ITIL process analysis and design, operations management, and...
Rajesh Araveeti is a seasoned Program Manager at Wipro, specializing in Service Delivery for Cross Functional Services and Digital Workplace Services. With over a decade of experience in IT Service Management, Rajesh has honed his expertise in ITIL process analysis and design, operations management, and continuous process improvements. His current role involves overseeing critical projects for S&P Global, where he plays a pivotal role in ensuring seamless service delivery and operational excellence.
Rajesh's extensive background in process transition and service migration has enabled him to successfully lead complex initiatives that enhance service efficiency and client satisfaction. He is adept at managing vendor relationships, ensuring that service-level agreements (SLAs) are met, and driving outsourcing strategies that align with organizational goals. His ITIL v3 and Intermediate certifications underpin his deep understanding of best practices in service management, allowing him to implement robust frameworks that improve service quality and operational performance.
One of Rajesh's career highlights includes playing an integral role in facilitating secure and efficient service transitions for high-profile clients, demonstrating his commitment to delivering exceptional value. His strong people management skills foster a collaborative environment, empowering teams to achieve their full potential while maintaining a customer-centric approach. As Rajesh continues to navigate the evolving landscape of IT services, his focus on relationship management and process re-engineering positions him as a key driver of innovation and success within Wipro and the broader industry.