In her role as Senior Account Executive on the Enterprise Solutions Team at BigCommerce, Rachel Hess leverages her extensive 15 years of technology sales experience to drive growth and innovation in the ecommerce sector. With a specialized focus on ecommerce for the past eight years,...
In her role as Senior Account Executive on the Enterprise Solutions Team at BigCommerce, Rachel Hess leverages her extensive 15 years of technology sales experience to drive growth and innovation in the ecommerce sector. With a specialized focus on ecommerce for the past eight years, Rachel has honed her expertise in selling both On-Premise and SaaS solutions, making her a valuable asset to the company. At BigCommerce, she plays a pivotal role in empowering businesses to create engaging online stores that are not only visually appealing but also scalable and adaptable to their evolving needs.
Rachel's current projects involve collaborating with a diverse portfolio of clients, including over 5,000 mid-market and large enterprises, to implement tailored ecommerce solutions that enhance their digital presence. Her ability to develop and manage strategic partnerships has been instrumental in expanding BigCommerce's reach within the competitive landscape of ecommerce platforms. By utilizing her skills in client acquisition, lead generation, and customer service, Rachel ensures that her clients receive exceptional support throughout their journey, ultimately driving customer satisfaction and loyalty.
Moreover, Rachel's proficiency in Salesforce.com and data recovery strategies enables her to analyze market trends and customer needs effectively, allowing her to provide insights that inform product development and sales strategies. As she continues to navigate the dynamic world of ecommerce, Rachel remains committed to helping businesses harness the power of BigCommerce's "Open SaaS" platform, ensuring they are well-equipped to thrive in an increasingly digital marketplace.
