Rachel Doyle is a dynamic leader at Pearson, serving as the Director of Course Management and Integration, where she leverages over eleven years of specialized experience in learning management systems and content authoring tools. In her current role, Rachel has been instrumental in developing a...
Rachel Doyle is a dynamic leader at Pearson, serving as the Director of Course Management and Integration, where she leverages over eleven years of specialized experience in learning management systems and content authoring tools. In her current role, Rachel has been instrumental in developing a comprehensive course operations roadmap that aligns with the organization’s strategic objectives. By employing Agile methodology, she effectively manages the yearly lifecycle of course offerings, ensuring that they remain relevant and impactful in an ever-evolving educational landscape.
Rachel's expertise in educational technology and instructional design allows her to collaborate seamlessly across various departments, including customer success, software development, and product management. Her ability to foster cross-functional partnerships has led to the identification and implementation of enhanced operational solutions that significantly improve the user experience. One of her key projects involved partnering with software development teams to conceptualize and iterate product designs, resulting in a substantial reduction in manual effort and increased efficiency.
As a passionate problem solver and continuous improvement advocate, Rachel embraces change with a positive attitude, driving initiatives that promote operational excellence and lean thinking. Her leadership skills shine through in her successful hiring and onboarding processes, where she has built and managed high-performing teams that are dedicated to delivering exceptional educational experiences. With a strong focus on research and communication, Rachel is committed to advancing Pearson's mission of transforming learning through innovative and effective course management strategies.
