R. Scott Brown serves as the Senior Vice President at Frontdoor, Inc., where he plays a pivotal role in shaping the strategic direction and operational excellence of the company, the largest provider of home service plans in the United States. With a strong focus on...
R. Scott Brown serves as the Senior Vice President at Frontdoor, Inc., where he plays a pivotal role in shaping the strategic direction and operational excellence of the company, the largest provider of home service plans in the United States. With a strong focus on enhancing customer experience through innovative solutions, Scott leverages his extensive expertise in strategic consulting and sales operations to drive cross-functional alignment and deliver exceptional results. His leadership is instrumental in overseeing key projects that streamline processes and improve service delivery across Frontdoor’s four renowned brands: American Home Shield, HSA, OneGuard, and Landmark.
Under Scott's guidance, Frontdoor is not only committed to taking the hassle out of homeownership but is also building a comprehensive platform that empowers customers with seamless access to home services. His consulting-based approach to problem-solving ensures that the organization remains agile in a rapidly evolving market, while his reputation for developing key talent—often referred to as "athletes"—fosters a culture of high performance and continuous improvement.
With a proven track record in managing large-scale operations within global organizations, Scott excels in program management, change management, and business strategy. His strategic planning initiatives are designed to optimize business processes and enhance overall efficiency, ensuring that Frontdoor remains at the forefront of the home service industry. As a results-oriented executive, Scott Brown exemplifies the balance of strategic agility and operational excellence, making him a key driver of Frontdoor’s mission to simplify home service experiences for customers nationwide.
