As the Head of Technical Program Management - International at Marks and Spencer, Priya Ragaven plays a pivotal role in steering the company’s ambitious mission to "sell M&S to the world." With a wealth of experience in retail, logistics, fulfillment, supply chain, and distribution, Priya...
As the Head of Technical Program Management - International at Marks and Spencer, Priya Ragaven plays a pivotal role in steering the company’s ambitious mission to "sell M&S to the world." With a wealth of experience in retail, logistics, fulfillment, supply chain, and distribution, Priya is at the forefront of driving transformative initiatives that enhance operational efficiency and customer experience across global markets. Her expertise in change management and project portfolio management enables her to oversee large-scale technical delivery, ensuring that projects align with strategic business objectives and are executed with precision.
Priya is currently leading several key projects that leverage cutting-edge technology to optimize M&S's international supply chain and logistics systems. By implementing agile methodologies, she fosters a culture of continuous improvement and innovation within her teams, empowering them to adapt swiftly to market demands. Her passion for mentoring and developing talent is evident as she cultivates high-performing teams that are equipped to tackle complex challenges in e-commerce and fulfillment.
In her role, Priya also emphasizes the importance of stakeholder management, ensuring that all parties are aligned and informed throughout the project lifecycle. By harnessing DevOps principles and Lean methodologies, she drives operational excellence and enhances collaboration across departments. Priya’s commitment to technology innovation not only positions Marks and Spencer as a leader in the retail sector but also sets a benchmark for best practices in international business transformation. Her strategic vision and hands-on leadership continue to propel the organization toward achieving its global ambitions.
