Preeti Dua serves as the Director of Client Success at Prolifics, where she leverages her extensive 20 years of cross-functional experience in the healthcare payer industry to drive exceptional outcomes for a diverse portfolio of clients. In her current role, Preeti is responsible for end-to-end...
Preeti Dua serves as the Director of Client Success at Prolifics, where she leverages her extensive 20 years of cross-functional experience in the healthcare payer industry to drive exceptional outcomes for a diverse portfolio of clients. In her current role, Preeti is responsible for end-to-end client servicing, ensuring that each healthcare payer account receives tailored support that aligns with their unique operational needs and strategic goals. Her expertise in executing Operational Excellence initiatives and formulating effective Operations Strategies has positioned her as a key player in enhancing client satisfaction and retention.
One of Preeti's notable projects includes leading a comprehensive business development initiative that focuses on M&A-related business and IT integrations. By harnessing her vast payer domain knowledge and deep understanding of current and future technology trends, she has successfully implemented solutions that not only streamline operations but also foster innovation within client organizations. Preeti’s strategic thinking mindset, combined with her detail-driven execution approach, allows her to identify and right-size solutions that meet the evolving demands of the healthcare landscape.
Her skill set encompasses a wide range of competencies, including presentations, strategic initiatives, and process improvement, all of which are pivotal in her role. Preeti excels in client relations and communication, ensuring that stakeholders are engaged and informed throughout the project lifecycle. As she continues to navigate the complexities of healthcare information technology, Preeti remains committed to driving client success and delivering measurable business outcomes that enhance the overall healthcare experience.
