Prakash Narayanaswamy serves as the Director of Technology at Capital One, where he plays a pivotal role in revolutionizing the Associate Experience through innovative AI solutions. With a robust background in cloud computing and IT strategy, Prakash leads the charge in integrating third-party SaaS AI...
Prakash Narayanaswamy serves as the Director of Technology at Capital One, where he plays a pivotal role in revolutionizing the Associate Experience through innovative AI solutions. With a robust background in cloud computing and IT strategy, Prakash leads the charge in integrating third-party SaaS AI platforms that enhance operational efficiency and employee engagement. His passion for building high-performing teams is evident as he collaborates with cross-functional groups to identify and implement cutting-edge technologies that not only empower the workforce but also drive productivity across the organization.
Under his leadership, key projects have focused on leveraging AI to streamline processes and improve customer experience, ensuring that Capital One remains at the forefront of digital transformation in the financial services sector. Prakash’s expertise in cloud governance and knowledge management enables him to navigate complex technical discussions and foster a culture of collaboration that is essential for successful project execution. His strategic vision is complemented by his ability to influence social change within the organization, making him a respected figure in the industry.
As the landscape of technology continues to evolve, Prakash is committed to staying ahead of the curve, exploring new avenues for AI adoption that align with Capital One's mission to enhance the associate experience. His dedication to management consulting and consulting practices ensures that the solutions implemented are not only innovative but also sustainable, ultimately contributing to the overall growth and success of the organization.
