Phillip Godwin is an accomplished Information Technology Leader with over thirty years of extensive experience in management, business development, product management, and service operations. Currently serving as the Outbound Product Management Director at ServiceNow, Phillip plays a pivotal role in shaping the company's Technology Industry...
Phillip Godwin is an accomplished Information Technology Leader with over thirty years of extensive experience in management, business development, product management, and service operations. Currently serving as the Outbound Product Management Director at ServiceNow, Phillip plays a pivotal role in shaping the company's Technology Industry products. His transition into this position aligns with the strategic integration of Industry Solutions into the core Customer and Industry Workflows organization, allowing him to leverage his deep expertise in IT strategy and service delivery.
In his current role, Phillip acts as both an internal and customer-facing subject matter expert, bridging the gap between complex technical solutions and diverse audiences. His ability to communicate intricate concepts effectively is instrumental in driving product adoption and customer satisfaction. Phillip is actively involved in key projects that focus on enhancing the functionality and user experience of ServiceNow's offerings, ensuring they meet the evolving needs of the technology sector.
His skills in change management and cross-functional team leadership enable him to lead diverse teams in planning, developing, and delivering innovative IT services. Phillip's extensive background in data center operations and service management further enhances his capability to provide strategic insights that drive business growth. As he continues to navigate the dynamic landscape of IT, Phillip remains committed to delivering exceptional value to customers and stakeholders, solidifying his reputation as a trusted leader in the industry.
