Philip Kolterman serves as the Senior Vice President of Digital Transformation and IT at Brinks Home, where he is at the forefront of driving innovative technology solutions that enhance operational efficiency and elevate customer experiences. With a philosophy that emphasizes the importance of energy, detail,...
Philip Kolterman serves as the Senior Vice President of Digital Transformation and IT at Brinks Home, where he is at the forefront of driving innovative technology solutions that enhance operational efficiency and elevate customer experiences. With a philosophy that emphasizes the importance of energy, detail, and people, Philip is committed to removing obstacles for his team and maximizing the synergy that arises from collaborative efforts. His recent initiatives, such as the launch of the Brinks Home NextGen Sales platform, exemplify his strategic vision. This cutting-edge program integrates all sales teams into a unified framework for configure, price, quote, and install processes, enabling rapid scalability and a remarkable fivefold growth in the summer sales program, while also improving account quality.
In addition to his work on the sales platform, Philip has spearheaded the development of AI-driven support capabilities using ChatGPT, which enhances customer interactions and streamlines service delivery. His expertise in areas such as API development, SASE, and telecommunications positions him as a thought leader in the digital transformation landscape. Philip’s skills extend to advanced technologies like Hadoop and Cisco, allowing him to leverage data analytics and network solutions to drive strategic initiatives. As a member of the Board of Directors, he also contributes to high-level decision-making that shapes the future of Brinks Home. With a passion for maximizing value and a focus on continuous improvement, Philip Kolterman is dedicated to leading Brinks Home into a new era of technological excellence and customer-centric service.
