Penny James serves as the Regional Learning Manager for Amazon Robotics (AR), where she plays a pivotal role in shaping the future of onboarding and training for North American Operations Associates. With over 18 years of experience in logistics and supply chain management, Penny leverages...
Penny James serves as the Regional Learning Manager for Amazon Robotics (AR), where she plays a pivotal role in shaping the future of onboarding and training for North American Operations Associates. With over 18 years of experience in logistics and supply chain management, Penny leverages her extensive background to formulate and implement innovative learning and development strategies that address the unique challenges of the rapidly evolving robotics landscape. Her expertise in project management and logistics is instrumental in identifying gaps in current training methodologies, allowing her to recommend enhancements that streamline workflows and improve operational efficiency.
At Amazon, Penny is responsible for leading key projects that focus on developing training best practices and standards tailored specifically for the AR environment. She collaborates closely with cross-functional teams to assess performance challenges and build effective solutions that resonate across the North American network. By driving the execution of these initiatives, she not only enhances the onboarding experience for new associates but also contributes to significant cost savings—up to $39M—through improved operational efficiencies.
Penny’s proficiency in learning management systems, e-learning, and Six Sigma methodologies enables her to create impactful training programs that foster a culture of continuous improvement. Her strong qualifications in government contracting and property management further enhance her capability to navigate complex regulatory environments, ensuring compliance while maximizing resource utilization. As a distinguished veteran, Penny brings a unique perspective to her role, embodying leadership and resilience that inspires her team and enhances the overall performance of Amazon Robotics.
