Pawan Nagla serves as the Associate Senior Vice President and Business Head for Consumer Loans at Mahindra Finance, where he leverages over 23 years of extensive experience in retail lending and supply chain financing. With an MBA in Marketing and having cleared all three levels...
Pawan Nagla serves as the Associate Senior Vice President and Business Head for Consumer Loans at Mahindra Finance, where he leverages over 23 years of extensive experience in retail lending and supply chain financing. With an MBA in Marketing and having cleared all three levels of the CFA USA, Pawan possesses a robust foundation in financial principles and market dynamics. His current role involves strategizing and establishing a digital-first, customer-centric consumer loans business, emphasizing prudent risk management practices that are essential in today’s volatile market.
Under Pawan's leadership, Mahindra Finance is focused on innovating its product offerings and realigning its sales and distribution strategies to enhance customer engagement across both online and offline channels. His expertise spans a diverse range of financial products, including consumer durables, personal loans, mortgages, gold loans, and auto loans—covering new, pre-owned, and refinance options. Pawan's significant experience in credit risk management and credit analysis enables him to develop tailored solutions that meet the evolving needs of consumers while ensuring the financial health of the organization.
Pawan is also adept at relationship management, which is crucial for fostering partnerships and driving sales in competitive markets. His strategic vision for the consumer loans business not only aims to enhance product accessibility but also to create a seamless customer experience that aligns with Mahindra Finance's commitment to innovation and excellence in financial services. By integrating digital solutions with traditional lending practices, Pawan is poised to lead Mahindra Finance into a new era of consumer financing, ensuring sustainable growth and profitability.
