Paulo Caldeira serves as the Head of IT, CISO, and Project Director at Aubay, where he leverages his extensive expertise in IT operations and management to drive innovation and efficiency across the organization. With a strong foundation in both technical and business domains, Paulo is...
Paulo Caldeira serves as the Head of IT, CISO, and Project Director at Aubay, where he leverages his extensive expertise in IT operations and management to drive innovation and efficiency across the organization. With a strong foundation in both technical and business domains, Paulo is adept at aligning IT strategies with organizational goals, ensuring that the infrastructure supports the dynamic needs of medium to large-scale enterprises. His role encompasses the management of a complex IT operations organization, overseeing a robust physical, cloud, security, and networking infrastructure that spans three data centers.
One of Paulo's key projects includes the enhancement of the Service Desk, which currently supports over 1,000 end users. By implementing IT Service Management best practices and Agile methodologies, he has significantly improved response times and user satisfaction. His commitment to mentoring and coaching IT staff fosters a culture of continuous improvement and professional development, ensuring that his team is well-equipped to tackle the challenges of a rapidly evolving technological landscape.
As a seasoned consultant and project manager, Paulo excels in budget development, vendor selection processes, and contract management, all while maintaining clear communication with CxO management. His expertise in information security is particularly vital in today's environment, where safeguarding data and maintaining compliance are paramount. With a skill set that includes proficiency in Windows Server, Solaris, Linux, and Windows Azure, Paulo Caldeira is not only a leader but also a visionary who is dedicated to driving Aubay's IT initiatives forward, ensuring that the company remains at the forefront of technological advancement.
