As the Director of Capital Planning at Citi, Paul Stefens plays a pivotal role in driving the bank's strategic initiatives through innovative technology solutions. With a focus on business process automation, Paul leads transformational programs that streamline operations across the organization, effectively replacing manual, labor-intensive...
As the Director of Capital Planning at Citi, Paul Stefens plays a pivotal role in driving the bank's strategic initiatives through innovative technology solutions. With a focus on business process automation, Paul leads transformational programs that streamline operations across the organization, effectively replacing manual, labor-intensive processes with efficient, technology-driven alternatives. His current project involves the implementation of a comprehensive workflow tool that enhances business processes across 15 cross-functional groups, impacting over 300 personnel and managing more than 5,000 tasks. This multi-year, multi-million dollar initiative not only aims to achieve significant cost savings but also reduces operational risk by fostering a more agile and responsive organizational structure.
Paul is known for his ability to simplify complex challenges, distilling them into manageable components that facilitate effective problem-solving. His expertise in program management, coupled with a strong foundation in financial modeling, risk management, and regulatory reporting, allows him to navigate the intricacies of capital planning with precision. As a product owner, he is deeply involved in the design and development phases of technology implementation, ensuring that the solutions align with Citi's strategic goals and regulatory requirements. Through his adept visualization skills, Paul effectively communicates project objectives and progress to stakeholders, fostering collaboration and buy-in across the organization. His commitment to continuous improvement and operational excellence positions him as a key driver of Citi's success in an increasingly competitive financial landscape.
