Paul Pappasergi is a seasoned professional with a wealth of experience in operations management and workforce development, currently serving as the Senior Operations Manager at Henkels & McCoy, Inc. With over 34 years in the industry, Paul has honed his expertise in managing complex projects...
Paul Pappasergi is a seasoned professional with a wealth of experience in operations management and workforce development, currently serving as the Senior Operations Manager at Henkels & McCoy, Inc. With over 34 years in the industry, Paul has honed his expertise in managing complex projects and leading diverse teams across multiple locations. His role involves overseeing annual budgets exceeding $20 million, ensuring efficient coordination of logistics for over 210 employees spread across 80 locations. This extensive responsibility includes crafting compelling responses to Requests for Proposals (RFPs) and navigating intricate contract negotiations, particularly in the realm of Department of Labor and government contracts.
In addition to his operational acumen, Paul is deeply committed to workforce development, evidenced by his position on the Board of Directors for the National Association of Workforce Development Professionals (NAWDP). This role allows him to influence policy and program development at a national level, advocating for effective training and organizational development initiatives that align with industry needs. His skills in program management, coaching, and recruiting are pivotal in fostering a culture of continuous improvement and excellence within his teams.
Paul’s leadership style is characterized by a strong emphasis on customer service and process optimization, ensuring that all operational activities not only meet but exceed stakeholder expectations. His dedication to training and developing talent within the workforce is a testament to his belief in empowering individuals to achieve their full potential, ultimately driving success for both the organization and the communities it serves. As he continues to navigate the evolving landscape of operations management, Paul remains a pivotal figure in shaping the future of workforce development and operational excellence at Henkels & McCoy.
