Paul Deluca is a seasoned retail professional currently serving as a Receiving Supervisor at Macy's, where he leverages over 13 years of extensive experience in retail and customer service to drive operational excellence and enhance the shopping experience. In his role, Paul is responsible for...
Paul Deluca is a seasoned retail professional currently serving as a Receiving Supervisor at Macy's, where he leverages over 13 years of extensive experience in retail and customer service to drive operational excellence and enhance the shopping experience. In his role, Paul is responsible for overseeing the efficient processing of incoming deliveries, ensuring that merchandise is accurately received, organized, and displayed on the sales floor. His keen attention to detail and strong inventory control skills have been instrumental in conducting year-end physical inventories and quarterly cycle counts, which are crucial for maintaining accurate stock levels and minimizing shrinkage.
Paul's expertise extends beyond inventory management; he is adept at visual merchandising, ensuring that products are not only displayed attractively but also priced and signed correctly to maximize sales potential. He actively collaborates with his team to set weekly and one-day sales, utilizing his knowledge of merchandise planning and P&L management to drive profitability. His commitment to customer retention is evident in his hands-on approach to service, where he assists customers and processes point-of-sale transactions with efficiency and care.
In addition to his operational responsibilities, Paul is passionate about fostering a positive work environment that encourages team development and growth. His goal is to contribute to Macy's stability and growth while continuously expanding his own skill set in the dynamic retail landscape. With a strong foundation in big-box retail and a focus on delivering exceptional service, Paul Deluca is poised to make a significant impact in his current role and beyond.