Patty Watson serves as the Director of Information Services at Hamilton, Brook, Smith & Reynolds, P.C., where she plays a pivotal role in shaping the firm’s technological landscape. With an extensive background in IT management within the legal sector, Patty is adept at aligning technology...
Patty Watson serves as the Director of Information Services at Hamilton, Brook, Smith & Reynolds, P.C., where she plays a pivotal role in shaping the firm’s technological landscape. With an extensive background in IT management within the legal sector, Patty is adept at aligning technology investments with the firm’s strategic business objectives. Her leadership is characterized by a commitment to delivering high-quality, highly-available IT services that enhance both internal operations and client interactions.
In her current role, Patty oversees a diverse range of technology initiatives, from long-range planning to budget management, ensuring that all projects adhere to best practices and yield a positive return on investment (ROI). She is instrumental in fostering close collaborations with key departments, including Executive Management, Human Resources, Accounting, and Marketing, to ensure that technology solutions are tailored to meet the unique needs of each area. Her expertise in change management and technical support allows her to effectively guide the firm through transitions, ensuring that personnel are well-trained and equipped to leverage new systems.
Patty’s proficiency with tools such as iManage and Microsoft Access, combined with her experience in managing vendor relationships, positions her as a vital resource for the firm. She is dedicated to enhancing client satisfaction through innovative technology solutions and is committed to maintaining the highest standards of service delivery. As a forward-thinking leader, Patty continues to explore emerging technologies that can further streamline operations and improve the overall efficiency of Hamilton, Brook, Smith & Reynolds, P.C.
