As a Customer Account Partner at Univar Solutions, Patty Puryear plays a pivotal role in enhancing customer satisfaction and operational efficiency within the supply chain management sector. With her extensive expertise in accounting functions, Patty adeptly manages vendor relationships and resolves issues that arise during...
As a Customer Account Partner at Univar Solutions, Patty Puryear plays a pivotal role in enhancing customer satisfaction and operational efficiency within the supply chain management sector. With her extensive expertise in accounting functions, Patty adeptly manages vendor relationships and resolves issues that arise during the invoicing process for both trucking and non-trucking/rail payments across North America. Her focus on rationalizing the vendor base not only streamlines operations but also ensures compliance with company policies and procedures, which is crucial in maintaining the integrity of financial transactions.
Patty's current projects involve collaborating closely with internal partners to optimize the order fulfillment process, ensuring that timelines from order placement to final delivery are met without compromise. Her strong background in materials management and account reconciliation equips her to handle complex invoicing scenarios, making her an invaluable asset to the team. Furthermore, her skills in training and administration allow her to mentor new team members, fostering a culture of continuous improvement and knowledge sharing.
In an industry where customer service is paramount, Patty's commitment to building and maintaining robust relationships with clients ensures that their needs are prioritized and addressed promptly. Her proficiency in managing diverse aspects of customer accounts, combined with her deep understanding of the petroleum and gas sectors, positions her as a trusted partner in driving Univar Solutions' mission forward. Through her strategic approach and dedication to excellence, Patty not only contributes to the company's success but also enhances the overall customer experience in a competitive marketplace.
