Patti Peko serves as a Senior Business Analyst for Digital Employee Experience at Sherwin-Williams, where she leverages her extensive background in IT and enterprise service management to enhance the digital landscape for employees. In her current role, Patti leads strategic initiatives aimed at transforming how...
Patti Peko serves as a Senior Business Analyst for Digital Employee Experience at Sherwin-Williams, where she leverages her extensive background in IT and enterprise service management to enhance the digital landscape for employees. In her current role, Patti leads strategic initiatives aimed at transforming how employees interact with technology and services, ensuring that their experiences are not only efficient but also engaging. Her expertise in IT management and change management allows her to bridge the gap between IT and non-IT teams, fostering collaboration across departments to implement innovative solutions that align with organizational goals.
Patti's strategic thinking and leadership capabilities are evident in her work on key projects that focus on optimizing IT service delivery and support. By developing comprehensive strategies that prioritize user experience, she has successfully driven initiatives that improve employee satisfaction and productivity. Her proficiency in CRM and service management enables her to analyze and refine processes, ensuring that the digital tools provided to employees meet their needs effectively.
In addition to her technical skills, Patti is an energetic leader who excels in coaching and mentoring team members, cultivating a culture of continuous improvement and adaptability. She is adept at budget monitoring and strategic planning, ensuring that resources are allocated efficiently to support ongoing projects. Through her commitment to enhancing the digital employee experience, Patti Peko is not only contributing to the success of Sherwin-Williams but also setting a benchmark for excellence in the industry.
