Patsy Reynolds serves as the Director of Revenue Cycle at Catholic Health Partners, where she leverages her extensive 20 years of experience in long-term care (LTC) reimbursement to drive operational excellence across 11 skilled nursing facility business offices. In her pivotal role, Patsy is responsible...
Patsy Reynolds serves as the Director of Revenue Cycle at Catholic Health Partners, where she leverages her extensive 20 years of experience in long-term care (LTC) reimbursement to drive operational excellence across 11 skilled nursing facility business offices. In her pivotal role, Patsy is responsible for overseeing the Centralized Billing Office (CBO), ensuring compliance with Medicare and Medicaid regulations, and managing the intricacies of revenue cycle management. Her expertise in healthcare management is complemented by her certification in Minimum Data Set (MDS) assessments, which enhances her ability to navigate the complexities of reimbursement processes effectively.
As a member of the Senior Leadership Team, Patsy plays a crucial role in strategic decision-making, focusing on optimizing financial performance through meticulous oversight of monthly revenue reports and the completion and updates of Medicare 855 forms. Her leadership in implementing the Point Click Care software not only streamlined operations but also positioned the organization to enhance its healthcare information technology capabilities, ensuring that patient data management aligns with HIPAA regulations.
Patsy’s experience as a healthcare consultant, coupled with her entrepreneurial background from owning her consulting company, has equipped her with a unique perspective on managed care and the healthcare industry at large. Her commitment to team building and fostering a culture of compliance and efficiency within her teams has been instrumental in achieving operational goals. With a Bachelor’s degree in Healthcare Administration from Ohio Christian University, Patsy continues to be a driving force in advancing the revenue cycle processes at Catholic Health Partners, ensuring that the organization remains at the forefront of quality care and financial sustainability.
