Patrick Laudone is a seasoned Senior Principal Technical Support Engineer at Veritas Technologies LLC, bringing over 24 years of extensive experience in the field of data management and compliance solutions. With a remarkable 19-year tenure in Backline support for Veritas Enterprise Vault, Patrick has honed...
Patrick Laudone is a seasoned Senior Principal Technical Support Engineer at Veritas Technologies LLC, bringing over 24 years of extensive experience in the field of data management and compliance solutions. With a remarkable 19-year tenure in Backline support for Veritas Enterprise Vault, Patrick has honed his expertise in addressing the most intricate and critical issues that arise within enterprise-level data archiving and e-discovery processes. His deep understanding of deduplication, storage solutions, and server architecture has made him an invaluable asset to organizations seeking to optimize their data retention strategies.
In recent years, Patrick has expanded his focus to include Veritas Alta View Compliance & Governance, where he has spent the last five years providing Backline support. This role has allowed him to leverage his extensive knowledge of Storage Area Networks (SAN) and backup solutions to ensure that clients can effectively manage their compliance requirements while safeguarding their data integrity. Patrick’s commitment to excellence is further demonstrated through his involvement in developing and delivering comprehensive training programs for both internal teams and clients, empowering them with the skills necessary to navigate complex technical challenges.
His proficiency in protocols such as TCP/IP and DHCP, combined with his hands-on experience with Internet Information Services (IIS), positions him as a go-to resource for troubleshooting and resolving high-stakes issues. Patrick's dedication to continuous improvement and customer satisfaction not only enhances the operational efficiency of Veritas Technologies but also solidifies his reputation as a leader in the technical support domain.
