Patricia Mba is a well-rounded HR professional currently serving as an HR Consultant at Cox Communications, where she plays a pivotal role in supporting the Customer Care organization. With a strong focus on employee relations, Patricia partners with leaders at all levels to promote company...
Patricia Mba is a well-rounded HR professional currently serving as an HR Consultant at Cox Communications, where she plays a pivotal role in supporting the Customer Care organization. With a strong focus on employee relations, Patricia partners with leaders at all levels to promote company policies and ensure compliance with labor laws. Her expertise in performance management allows her to effectively address employee concerns, fostering a culture of growth and development within the organization.
In her current role, Patricia is instrumental in driving key initiatives that align with Cox Communications' strategic objectives. She proactively engages with leadership to identify and resolve employee relations issues, ensuring a harmonious workplace environment. Her commitment to training and development is evident as she conducts workshops and seminars aimed at enhancing employee skills and productivity. By leveraging her knowledge of PeopleSoft and HRIS, Patricia streamlines onboarding processes and improves workforce planning, ultimately contributing to higher customer retention rates.
Patricia's diverse skill set encompasses talent acquisition, sourcing, and productivity improvement, making her a valuable resource for employees navigating employment concerns. She is dedicated to creating a supportive atmosphere where employees feel empowered to voice their concerns and pursue their professional growth. Through her proactive approach and deep understanding of HR best practices, Patricia Mba is not only enhancing the employee experience at Cox Communications but also driving the organization towards its long-term success.
