Paola Laudazi currently serves as the Senior Director of Accounts at EON, where she leverages over 11 years of experience in eCommerce and SaaS platforms specifically tailored for luxury and fashion brands. In her role, Paola is the account lead for more than 20 high-profile...
Paola Laudazi currently serves as the Senior Director of Accounts at EON, where she leverages over 11 years of experience in eCommerce and SaaS platforms specifically tailored for luxury and fashion brands. In her role, Paola is the account lead for more than 20 high-profile clients, driving initiatives that digitalize connected products and empower circular business models. Her expertise in client management and program management is instrumental in fostering strong relationships and ensuring client success across both enterprise and boutique accounts.
One of Paola's key projects involves spearheading the onboarding process for new clients, where she leads a dedicated team focused on delivering exceptional service and support. This includes the integration of advanced digital solutions that enhance the customer experience and streamline operations. By uplifting enterprise client contracts to incorporate upgraded products and licenses, she ensures that her clients remain at the forefront of the rapidly evolving eCommerce landscape.
Paola's distinctive skills in business intelligence, project planning, and systems integration have enabled her to effectively manage cross-functional projects that align with the strategic goals of her clients. Her proficiency in tools such as SQL, XML, and Microsoft Excel further enhances her ability to analyze data and drive actionable insights, ultimately contributing to the growth and success of the brands she serves. With a passion for innovation and a commitment to excellence, Paola continues to make significant strides in transforming the luxury fashion sector through digitalization and sustainable practices.