Owen Kevin Makoni serves as the Change Management and Experience Manager at HP, where he plays a pivotal role in driving digital transformation initiatives across 22 countries in the APAC region. With a keen focus on enhancing the experiences of HP partners and internal users,...
Owen Kevin Makoni serves as the Change Management and Experience Manager at HP, where he plays a pivotal role in driving digital transformation initiatives across 22 countries in the APAC region. With a keen focus on enhancing the experiences of HP partners and internal users, Owen is dedicated to accelerating the adoption and maximizing the utilization of HP's innovative tools and business processes. His expertise in change management allows him to navigate the complexities of organizational transformation, ensuring that stakeholders are engaged and informed throughout the process.
Currently, Owen is spearheading several key projects aimed at streamlining workflows and improving user satisfaction. By leveraging his skills in stakeholder management and CRM databases, he effectively communicates the value of new technologies and processes, fostering a culture of collaboration and continuous improvement. His proficiency in platforms like Salesforce.com and Act-On enables him to analyze user feedback and implement strategies that align with both business objectives and user needs.
Owen's commitment to excellence is reflected in his ability to lead cross-functional teams and drive initiatives that not only enhance operational efficiency but also elevate the overall partner experience. As he navigates the ever-evolving landscape of digital transformation, Owen remains passionate about empowering individuals and organizations to embrace change, ultimately contributing to HP's mission of delivering exceptional value and innovation in the technology sector. His journey at HP is marked by a deep appreciation for the remarkable individuals he collaborates with, all united in the pursuit of transformative excellence.
