Omar Kaddah is a seasoned Branch Manager at Cross Country Mortgage, where he leverages his extensive expertise in the financial services sector to drive growth and enhance customer satisfaction. With a solid foundation in finance, holding both a Bachelor's degree in Finance and an MBA...
Omar Kaddah is a seasoned Branch Manager at Cross Country Mortgage, where he leverages his extensive expertise in the financial services sector to drive growth and enhance customer satisfaction. With a solid foundation in finance, holding both a Bachelor's degree in Finance and an MBA from Cleveland State University, Omar has cultivated a robust skill set that includes wealth management, insurance planning, and exceptional customer service. His proficiency in Microsoft Office and Excel allows him to analyze market trends and develop strategic solutions that meet the diverse needs of clients.
In his current role, Omar oversees key projects aimed at streamlining the mortgage application process and improving client engagement. He leads a dedicated team of mortgage professionals, fostering a collaborative environment that emphasizes teamwork and leadership. Under his guidance, the branch has successfully implemented innovative customer service initiatives that have significantly improved client retention and satisfaction rates.
Omar's commitment to excellence is reflected in his ability to navigate complex financial landscapes and provide tailored mortgage solutions that empower clients to achieve their homeownership dreams. His personal NMLS number, 1726485, and corporate NMLS number, 3029, underscore his dedication to maintaining the highest standards of compliance and professionalism in the industry. As he continues to expand his influence at Cross Country Mortgage, Omar remains focused on delivering exceptional service and fostering lasting relationships with clients, ensuring that their financial goals are met with integrity and expertise.