As a Senior IT Operations Engineer at Ocean Infinity, Norman Cave plays a pivotal role in ensuring the seamless operation of IT infrastructure and connectivity systems that support the company's innovative Global Marine Operations. With a robust background in IT networking and systems engineering, Norman...
As a Senior IT Operations Engineer at Ocean Infinity, Norman Cave plays a pivotal role in ensuring the seamless operation of IT infrastructure and connectivity systems that support the company's innovative Global Marine Operations. With a robust background in IT networking and systems engineering, Norman specializes in LAN, WAN, and SAN technologies, which are critical for maintaining the integrity and performance of the Armada fleet. His responsibilities extend beyond mere technical support; he is instrumental in monitoring, managing, and troubleshooting IT and network issues from the Remote Control Centre in Southampton, ensuring that the fleet operates at peak efficiency.
Norman’s expertise in service delivery and IT management is complemented by his proficiency in change management and team management, allowing him to lead initiatives that enhance operational effectiveness. He is well-versed in ITIL frameworks and ISO 14001 standards, which guide his approach to maintaining high-quality service levels while adhering to environmental management principles. His ability to navigate complex IT environments is further supported by his skills in front-end technologies and online advertising, providing a holistic view of how IT systems can drive business objectives.
Currently, Norman is involved in several key projects aimed at optimizing network performance and enhancing data security across the Armada fleet. His proactive approach to identifying potential issues before they escalate ensures that Ocean Infinity remains at the forefront of marine technology, leveraging cutting-edge solutions to support its mission of advancing marine operations. With a commitment to continuous improvement and innovation, Norman Cave exemplifies the critical role that IT operations play in the success of modern maritime endeavors.
