Nora Alcocer is a seasoned professional with over 15 years of experience in Human Resources, specializing in the dynamic environment of multinational corporations. As the Gerente de Capital Humano at IKE ASISTENCIA, she plays a pivotal role in the administration and management of human resources...
Nora Alcocer is a seasoned professional with over 15 years of experience in Human Resources, specializing in the dynamic environment of multinational corporations. As the Gerente de Capital Humano at IKE ASISTENCIA, she plays a pivotal role in the administration and management of human resources for the organization, which includes a diverse workforce of over 2,000 employees across both corporate and call center operations. Nora’s expertise lies in the intricacies of talent acquisition and selection, where she employs innovative strategies to attract top talent, ensuring that the organization remains competitive in a rapidly evolving market.
One of her key projects involves the implementation of an Assessment Center, designed to enhance the recruitment process by accurately evaluating candidates' skills and cultural fit within the company. This initiative not only streamlines the hiring process but also fosters a more engaged and motivated workforce. Additionally, Nora is deeply committed to the training and development of employees within the contact center, focusing on creating tailored training programs that enhance performance and promote a positive work environment.
Her solid foundation in areas such as organizational development, employee relations, and internal communication enables her to cultivate a strong organizational culture that prioritizes employee well-being and satisfaction. Nora's leadership skills are evident in her ability to guide teams through organizational change, ensuring that all employees are aligned with the company's vision and values. With a keen understanding of human resources policies and practices, she is adept at navigating complex labor relations, making her an invaluable asset to IKE ASISTENCIA as they continue to grow and innovate in the industry.
