Nitin Batra serves as a Principal (L4 - Director) at DIRECTV, where he plays a pivotal role in spearheading digital transformation initiatives, particularly in the Payment, Collection, and Customer Migration programs. With extensive experience in the Telecom, Media, and Communication sectors, Nitin has successfully led...
Nitin Batra serves as a Principal (L4 - Director) at DIRECTV, where he plays a pivotal role in spearheading digital transformation initiatives, particularly in the Payment, Collection, and Customer Migration programs. With extensive experience in the Telecom, Media, and Communication sectors, Nitin has successfully led multiple advisory, architecture, and research projects across the United States, Europe, and India. His comprehensive understanding of the industry allows him to navigate complex challenges and drive innovative solutions that enhance customer engagement and operational efficiency.
In his current role, Nitin is hands-on in leading IT product management and software architecture, focusing on the development of robust payment and collections systems for both residential and commercial (B2B) businesses. His commitment to delivering a best-in-class customer experience is evident in his strategic approach to building an API-led architecture that facilitates seamless integration and enhances the overall user journey on DIRECTV’s platforms. By leveraging his expertise in product management, enterprise architecture, and requirements analysis, Nitin ensures that the solutions developed not only meet current business needs but also anticipate future demands.
Nitin’s technical proficiency spans a range of programming languages and tools, including Oracle, C++, Java, and Amdocs BSS, complemented by his skills in shell scripting and integration. His ability to lead cross-functional teams and foster collaboration across departments has been instrumental in driving successful project outcomes. As he continues to innovate within the payment and collections domain, Nitin remains dedicated to advancing DIRECTV's mission of providing exceptional service and value to its customers.
