Nikki Poole currently serves as the Senior Vice President and Head of Sales Enablement at Compass Group USA, where she plays a pivotal role in transforming the sales landscape within the hospitality and healthcare sectors. With over 12 years of experience in marketing and sales...
Nikki Poole currently serves as the Senior Vice President and Head of Sales Enablement at Compass Group USA, where she plays a pivotal role in transforming the sales landscape within the hospitality and healthcare sectors. With over 12 years of experience in marketing and sales enablement, Nikki is dedicated to crafting and executing customer-centric strategies that not only drive business improvement but also enhance revenue growth. Her expertise lies in integrating marketing communications, data analysis, and technology to create a seamless sales journey for both potential customers and sales personnel.
At Compass Group USA, Nikki leads key projects aimed at streamlining the sales process through innovative solutions that leverage data-driven insights and advanced technology. Her department focuses on enhancing the buyer experience by implementing multifaceted strategies that include comprehensive training programs for sales teams, effective inventory management, and tailored marketing initiatives that resonate with customer needs. By fostering a culture of collaboration and continuous improvement, Nikki ensures that the Sales Enablement Department aligns closely with the company’s goals of maximizing customer satisfaction and operational efficiency.
Nikki's proficiency in areas such as food and beverage management, catering, and P&L oversight further enriches her approach, allowing her to develop strategies that are not only effective but also sustainable in the competitive landscape of the hospitality industry. Her commitment to excellence and passion for empowering sales teams make her a key driver of success at Compass Group USA, as she continues to elevate the standards of sales enablement and customer engagement.
