Niketa Hira is a seasoned Principal Business System Analyst at Mr. Cooper, where she plays a pivotal role in the Technology team focused on enhancing mortgage technology and digital platforms. With over 13 years of diverse experience across industries such as Financial Services, Travel, Insurance,...
Niketa Hira is a seasoned Principal Business System Analyst at Mr. Cooper, where she plays a pivotal role in the Technology team focused on enhancing mortgage technology and digital platforms. With over 13 years of diverse experience across industries such as Financial Services, Travel, Insurance, and Mortgage, Niketa has honed her expertise in Business Operations and IT workstreams. Her multifaceted background enables her to navigate complex, matrixed environments effectively, ensuring that projects align with strategic business objectives.
In her current role, Niketa is instrumental in the delivery of innovative solutions that keep the dreams of home ownership alive for countless individuals. One of her key projects includes the implementation of Hybrid eClose, a cutting-edge service designed to streamline the closing process for potential home buyers. This initiative not only enhances customer experience but also fosters collaboration across multiple business units, including Loan Originations and Compliance, ensuring that all stakeholders are aligned and informed.
Niketa's proficiency in Microsoft SQL Server, Business Intelligence (BI), and Tableau allows her to leverage data effectively, driving insights that inform decision-making and improve data quality. Her skills in Change Management and Risk Management further bolster her ability to deliver technology solutions that meet performance metrics and exceed expectations. As a Program Manager, she consistently demonstrates her commitment to delivering successful program and product outcomes, making her an invaluable asset to Mr. Cooper and the broader mortgage industry.
