Nik Kashyap serves as the Head of Data and Insights IT at Genentech, where he plays a pivotal role in harnessing the power of digital technology to enhance business operations and patient engagement. With a strong focus on Customer 360 and Patient 360 initiatives, Nik...
Nik Kashyap serves as the Head of Data and Insights IT at Genentech, where he plays a pivotal role in harnessing the power of digital technology to enhance business operations and patient engagement. With a strong focus on Customer 360 and Patient 360 initiatives, Nik leads a dynamic team dedicated to integrating advanced data management practices, including Master Data Management and Data Science, across Genentech and Roche Diagnostics in the U.S. His expertise in cloud applications and machine learning enables the organization to derive actionable insights from vast datasets, ultimately driving strategic decision-making and improving patient outcomes.
Under Nik's leadership, key projects have included the implementation of robust CRM systems that streamline customer interactions and enhance the overall user experience. By leveraging Agile methodologies and ITIL best practices, he ensures that projects are delivered efficiently and align with business objectives. Nik's commitment to business process improvement has fostered a culture of continuous innovation, allowing teams to adapt swiftly to the ever-evolving digital landscape.
His proficiency in requirements gathering and project portfolio management has been instrumental in identifying and prioritizing initiatives that yield the highest impact. As a technology leader, Nik is passionate about exploring new cloud and mobile solutions that facilitate seamless integration of business functions, ultimately transforming how Genentech engages with healthcare providers and patients alike. Through his visionary approach, Nik Kashyap is not only shaping the future of data and insights at Genentech but also contributing to the broader healthcare ecosystem.
