Nicole Steen is a seasoned professional with over two decades of experience in commercial real estate, facilities management, and lease administration, currently serving as a Corrigo Platform Analyst within JLL's Integrated Facilities Management (IFM) Digital Operations Management team for Public Institutions. Her role is pivotal...
Nicole Steen is a seasoned professional with over two decades of experience in commercial real estate, facilities management, and lease administration, currently serving as a Corrigo Platform Analyst within JLL's Integrated Facilities Management (IFM) Digital Operations Management team for Public Institutions. Her role is pivotal in managing the United States Postal Service (USPS) account, where she oversees critical service categories such as landscaping, snow plowing, janitorial services, and IVR system issues.
In her capacity, Nicole is responsible for the comprehensive management of the JLL Corrigo work order process and its associated data platform. This involves not only ensuring the seamless execution of work orders but also leveraging performance management and reporting to maximize the capabilities of the Corrigo system. Her analytical skills shine through in her production of monthly and quarterly reports, where she utilizes advanced techniques such as pivot tables and database management systems (DBMS) to derive actionable insights that drive operational efficiency.
Nicole's expertise extends to contract management, vendor management, and training, making her a key resource in sourcing, procuring, and managing suppliers and vendors. Her deep understanding of the federal government landscape further enhances her ability to navigate complex regulatory environments, ensuring compliance while delivering high-quality facilities management services. With a commitment to excellence and a strategic approach to problem-solving, Nicole Steen is dedicated to optimizing the delivery of real estate and facilities management solutions for public institutions, ultimately contributing to the success of the USPS account and enhancing operational performance across the board.
