As the Early Career Programs Partner at Customers Bank, Nicole Roach leverages over a decade of experience in the banking industry to cultivate a dynamic and engaging workplace culture. In her current role, she plays a pivotal part in designing and executing innovative programs aimed...
As the Early Career Programs Partner at Customers Bank, Nicole Roach leverages over a decade of experience in the banking industry to cultivate a dynamic and engaging workplace culture. In her current role, she plays a pivotal part in designing and executing innovative programs aimed at attracting and retaining top talent, particularly among early-career professionals. Nicole’s expertise in training and development is instrumental in creating pathways for growth and advancement, ensuring that new team members feel supported and empowered from day one.
Nicole collaborates closely with the Team Member Experience Manager and various stakeholders to implement initiatives that not only enhance the overall team member experience but also promote a culture of continuous improvement. Her analytical skills enable her to assess program effectiveness and identify areas for enhancement, ensuring that initiatives are both impactful and aligned with the bank’s strategic goals. By fostering strong relationships across departments, Nicole champions a collaborative environment where ideas flourish, and team members are encouraged to engage in fun and stimulating opportunities.
In addition to her focus on early career development, Nicole's background in retail and commercial banking equips her with a comprehensive understanding of the industry landscape. This insight allows her to tailor programs that resonate with employees while also addressing the evolving needs of Customers Bank. With a passion for customer service and a commitment to excellence, Nicole Roach is dedicated to nurturing a workplace where every team member can thrive and contribute to the bank's success.
