Nicole Casey brings over 20 years of extensive human resources experience to her role as Human Resources Manager at the Iroquois Healthcare Association (IHA). In this pivotal position, she serves as a bridge between the agency and its employees, advocating for a workplace culture that...
Nicole Casey brings over 20 years of extensive human resources experience to her role as Human Resources Manager at the Iroquois Healthcare Association (IHA). In this pivotal position, she serves as a bridge between the agency and its employees, advocating for a workplace culture that prioritizes both organizational goals and employee well-being. Nicole’s philosophy centers on treating employees as internal customers, ensuring that their needs and concerns are addressed while aligning with the strategic objectives of IHA.
At IHA, Nicole has spearheaded several key projects aimed at enhancing employee engagement and retention in the healthcare sector. Her expertise in applicant tracking systems has streamlined the recruitment process, enabling the organization to attract top talent in a competitive market. Additionally, she has implemented comprehensive training programs that not only equip employees with essential skills but also foster a sense of community and collaboration within the organization.
Nicole’s proficiency in health benefits administration and workers’ compensation claims ensures that employees receive the support they need, contributing to a healthier, more productive workforce. Her adeptness with Microsoft Office and Excel allows her to analyze data effectively, driving informed decision-making in program management. As a leader in human resources within the healthcare industry, Nicole Casey is committed to creating an environment where both the agency and its employees can thrive, ultimately enhancing the quality of healthcare services provided to the Upstate New York community.