Nicole Barnes serves as the Regional Operations Director at VCA, where she exemplifies a passionate and innovative approach to retail operations within the veterinary sector. With a robust background in fast-paced, sales-focused environments, Nicole leads a dynamic team comprising 80 doctors of veterinary medicine, 16...
Nicole Barnes serves as the Regional Operations Director at VCA, where she exemplifies a passionate and innovative approach to retail operations within the veterinary sector. With a robust background in fast-paced, sales-focused environments, Nicole leads a dynamic team comprising 80 doctors of veterinary medicine, 16 practice managers, and an Area Manager, all contributing to a remarkable $43 million region. Her leadership is characterized by a strong command of resources and an exceptional ability to prioritize workloads, ensuring that operational efficiency and customer service excellence remain at the forefront of the organization’s objectives.
One of Nicole's key achievements has been her unprecedented success in filling DVM openings, a feat she attributes to her strong sense of urgency, swift communication, and effective local networking. By leveraging her negotiation skills, she has successfully navigated competing offers, ensuring that VCA attracts and retains top talent in the veterinary field. This proactive approach not only enhances team performance but also drives overall sales and customer satisfaction.
Nicole’s expertise in sales management, team building, and process improvement has positioned her as a pivotal figure in the organization. She is committed to fostering a culture of collaboration and encouragement among business partners, exemplifying her “get it done” attitude. As she continues to lead her region to top performance, Nicole remains focused on succession planning and forecasting, ensuring that VCA is well-equipped to meet future challenges in the ever-evolving veterinary landscape. Her strategic vision and operational acumen make her a valuable asset to VCA and the broader veterinary community.
