Nick Moore serves as the Operations Manager at Bassham Properties, where he plays a pivotal role in overseeing the daily operations of a diverse portfolio of 7,000 Class A residential communities across Arizona and Texas. With a robust background in office management and a wealth...
Nick Moore serves as the Operations Manager at Bassham Properties, where he plays a pivotal role in overseeing the daily operations of a diverse portfolio of 7,000 Class A residential communities across Arizona and Texas. With a robust background in office management and a wealth of experience in tax, marketing, and human resources, Nick is adept at navigating the complexities of property management. His multifaceted role encompasses project management, client and vendor relations, purchasing, invoicing, and providing project quotes, ensuring that every aspect of operations runs smoothly and efficiently.
One of Nick's key initiatives includes spearheading interior selections for model, office, and fitness center renovations, where his keen eye for design and functionality enhances the living experience for residents. He is also responsible for delivering comprehensive training support to leasing professionals, assistant managers, and property managers, ensuring that all team members are equipped with the necessary skills to excel in their roles. His commitment to excellence is further demonstrated through the implementation of a quarterly mystery shopping program, aimed at evaluating and improving customer service standards across the portfolio.
Nick's expertise in customer and vendor relations, combined with his proficiency in tools such as Microsoft Excel and Publisher, positions him as a vital asset to Bassham Properties. His strategic approach to contract negotiation and project management not only streamlines operations but also fosters a culture of collaboration and continuous improvement within the organization. As he continues to drive operational success, Nick remains dedicated to enhancing the quality of life for residents and maximizing the value of the properties under his stewardship.