Nguyen Ngoc Phuong Uyen serves as a Key Account Manager at DB Schenker, where she leverages her extensive commercial knowledge and practical skills to drive growth and enhance customer satisfaction across diverse vertical markets. With a strong foundation in logistics management and value-based selling, Uyen...
Nguyen Ngoc Phuong Uyen serves as a Key Account Manager at DB Schenker, where she leverages her extensive commercial knowledge and practical skills to drive growth and enhance customer satisfaction across diverse vertical markets. With a strong foundation in logistics management and value-based selling, Uyen is dedicated to understanding the unique needs of her clients, ensuring that tailored logistics solutions are developed in collaboration with product teams. Her role encompasses full account responsibility, where she not only focuses on the retention of key accounts but also actively seeks opportunities for development and expansion in alignment with the company's strategic goals.
Uyen's expertise extends to leading implementation and operational activities, working seamlessly with both local and international colleagues to ensure that customer requirements are met with precision and efficiency. Her ability to navigate complex customer landscapes is complemented by her proficiency in Salesforce.com and Microsoft Office, which she utilizes to analyze data and drive informed decision-making. Additionally, Uyen is committed to enhancing customer service and fostering strong relationships, making her a vital asset in developing vertical market strategies that align with industry trends.
Her passion for sales and dedication to customer success are evident in her proactive approach to discovering customer needs and delivering exceptional service. As she continues to expand her influence within DB Schenker, Uyen remains focused on driving business strategy and team leadership, ensuring that her clients receive the highest level of support and innovative logistics solutions tailored to their specific requirements.
