Neil Capps is a seasoned professional with over thirty years of extensive experience in public safety and security, currently serving as the Operations Manager at Reliant Protective Services LLC. In this pivotal role, Neil oversees the daily operations of a multistate regional provider of uniformed...
Neil Capps is a seasoned professional with over thirty years of extensive experience in public safety and security, currently serving as the Operations Manager at Reliant Protective Services LLC. In this pivotal role, Neil oversees the daily operations of a multistate regional provider of uniformed security and a comprehensive range of investigative services. His diverse background as a police officer, firefighter, paramedic, and private investigator equips him with a unique perspective on security management and operational planning.
At Reliant Protective Services, Neil is navigating the complexities of a transitional phase following the owner's passing, which has led to the restructuring and impending sale of the company by district. Despite these challenges, he has adeptly maintained strong customer relations with both current and former clients, ensuring continuity and trust during this uncertain period. His expertise in interviewing and investigation has proven invaluable in fostering these relationships, as he understands the critical importance of communication and transparency in the security industry.
Neil's skills in curriculum development and adult education are also instrumental in training staff and enhancing operational efficiency. His commitment to professional development not only strengthens the team but also elevates the overall service quality provided to clients. As he continues to lead Reliant Protective Services through this transitional phase, Neil remains focused on business development strategies that will position the company for future success while upholding the highest standards of safety and security.
