Neeta Raman currently serves as a vital member of the Bassingers team, leveraging her extensive expertise in billing, coding, and pharmacy technology to enhance operational efficiency and customer satisfaction. With a strong background in call center operations, Neeta excels in managing customer interactions, ensuring that...
Neeta Raman currently serves as a vital member of the Bassingers team, leveraging her extensive expertise in billing, coding, and pharmacy technology to enhance operational efficiency and customer satisfaction. With a strong background in call center operations, Neeta excels in managing customer interactions, ensuring that inquiries are handled with professionalism and care. Her strong organizational skills and attention to detail enable her to navigate complex billing processes and maintain accurate records, which is crucial in the fast-paced pharmacy environment.
In her role, Neeta is actively involved in key projects that focus on streamlining accounts receivable (AR) processes and improving e-invoicing systems. Her technical skills, combined with her experience in customer support and employee relations, allow her to effectively address challenges and implement solutions that benefit both the team and the clientele. Neeta’s proficiency in appointment setting and her role as a backup for ADP payroll management highlight her versatility and commitment to operational excellence.
Furthermore, her interviewing expertise and HR experience contribute to the recruitment of top talent, ensuring that Bassingers maintains a skilled workforce capable of meeting the demands of the industry. Neeta’s leadership qualities and interpersonal skills foster a collaborative work environment, making her an invaluable asset to the organization. As she continues to develop her skills in the pharmacy sector, Neeta remains dedicated to enhancing the overall customer experience while driving efficiency and accuracy in billing and coding practices.
