Nathalie Alexandre is an accomplished Customer Success Account Manager at Microsoft, where she leverages her extensive background in consulting to drive transformative outcomes for her clients. With a strong foundation in Change Management and People Management, Nathalie excels at orchestrating the deployment of Microsoft’s comprehensive...
Nathalie Alexandre is an accomplished Customer Success Account Manager at Microsoft, where she leverages her extensive background in consulting to drive transformative outcomes for her clients. With a strong foundation in Change Management and People Management, Nathalie excels at orchestrating the deployment of Microsoft’s comprehensive suite of products, enabling organizations to build innovative platforms and business solutions that align with their strategic objectives. Her role is pivotal in guiding customers through their digital transformation journeys, ensuring that they not only adopt new technologies but also fully realize their potential to enhance operational efficiency and drive business growth.
Nathalie’s expertise in IT Strategy and Business Development allows her to engage with stakeholders at all levels, from C-suite executives to frontline employees, fostering a collaborative environment that empowers teams to achieve more. She is adept at leading cross-functional teams, coordinating project implementation, and managing complex programs that require a nuanced understanding of both business processes and technological capabilities. Her commitment to customer success is reflected in her ability to tailor solutions that meet the unique needs of each organization, ultimately helping them navigate the complexities of digital transformation.
In her current role, Nathalie is involved in key projects that focus on Business Process Improvement and IT Service Management, where she applies her strategic insights to optimize workflows and enhance service delivery. A graduate of HEC Paris, she combines her academic prowess with practical experience to drive impactful change, ensuring that her customers not only adapt to new technologies but thrive in an increasingly digital landscape. Through her leadership and expertise, Nathalie continues to make significant contributions to Microsoft’s mission of empowering every person and organization to achieve more.