As the Vice President of Technology Portfolio Transformation at American Express, Natalya Livshitz is at the forefront of driving strategic innovation within the financial services sector. With over 19 years of experience, she has cultivated a deep expertise in strategy development, sales operations, B2B payments,...
As the Vice President of Technology Portfolio Transformation at American Express, Natalya Livshitz is at the forefront of driving strategic innovation within the financial services sector. With over 19 years of experience, she has cultivated a deep expertise in strategy development, sales operations, B2B payments, and product management. In her current role, Natalya leads the optimization of the technology planning model, focusing on enhancing transparency and fostering data-driven decision-making across the technology investment portfolio. This involves not only refining existing processes but also envisioning and implementing a future state that aligns with the enterprise's goals for a consistent and efficient operating model.
Natalya's commitment to continuous improvement is evident in her approach to solving complex business challenges. By leveraging her skills in strategic planning and business relationship management, she effectively collaborates with cross-functional teams to build trust and drive alignment across the organization. Her proficiency in vendor management and customer relationship management (CRM) further enables her to enhance stakeholder engagement and optimize technology investments.
Key projects under her leadership have included the development of innovative frameworks that integrate technology solutions with business objectives, ensuring that every investment delivers tangible value. Natalya’s ability to coach and empower her team has also been instrumental in fostering a culture of excellence and accountability. As she navigates the evolving landscape of financial services, her strategic insights and dedication to process improvement position her as a pivotal leader in American Express's journey toward operational excellence and transformative growth.
