Natacha Lemage is currently making significant strides in her role at DKV Belgium as a Contact Center Agent, where she embodies a commitment to delivering exceptional customer service in the healthcare insurance sector. Since joining the team on May 29th, Natacha has not only embraced...
Natacha Lemage is currently making significant strides in her role at DKV Belgium as a Contact Center Agent, where she embodies a commitment to delivering exceptional customer service in the healthcare insurance sector. Since joining the team on May 29th, Natacha has not only embraced her responsibilities but has also sought to expand her knowledge and expertise in the field. Her role transcends traditional customer service; she is dedicated to informing clients about DKV's top-quality Belgian hospital, dental, and medical care insurances, ensuring they are well-informed about their healthcare options both domestically and abroad.
Natacha's multifaceted skill set is a testament to her proactive approach to professional development. Fluent in French, English, and Dutch, she effectively communicates with a diverse clientele, enhancing the customer experience. Her technical skills, including troubleshooting and freelance IT support, allow her to address client concerns efficiently, ensuring that users receive timely and effective solutions. Natacha’s familiarity with HTML5 and BIN NORM Belgium further positions her as a valuable asset in navigating the complexities of healthcare insurance and technology.
In her pursuit of knowledge, Natacha exemplifies the spirit of a lifelong learner, always eager to conquer new challenges and learn from industry experts. Her instinct to survive and thrive in a dynamic environment drives her to continually enhance her capabilities, making her an integral part of DKV Belgium’s mission to provide top-notch healthcare insurance services. With her dedication and expertise, Natacha is not only contributing to the success of her team but is also paving the way for her own professional growth in the ever-evolving landscape of healthcare and insurance.
